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No Pay Due- How do I help the Soldier

Top, one of my Soldiers has informed be of a situation with another Soldier in another unit. The Soldier improperly received money they were not entitled to. As such finance is now taking back all the money at once leaving this Soldier broke. The Soldier's asked his leader for an AER Loan and was told the loan would not help him. The Soldier then requested to see finance to work out a repayment plan. The Sergeant stated this would be pointless as well. When the Soldier asked what he was supposed to do to get by day to day the NCO said to borrow money from friends...which is my Soldier. The NCO also instructed the Soldier not to utilize the open door policy as there would be consequences for doing so. This does not sit right with me. I feel the need to intervene. My chain of command has advised me to simply tell the young soldier to go up his chain of command. This Soldier is stationed Overseas and does not even have access to family members that might help him if he were in the states. Top what do you recommend? I really need your help!

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This is a sticky situation and I admire your zeal to do the right thing however I would like to caution you because often times the information you receive from a Soldier can be less than 50% of the truth, or key issues might be left out. If you decide to become involved you need to make sure you understand the unintended consequences of your actions and how they might impact yourself and the Soldier.

Personal Consequences

If you intervene you could receive UCMJ for failing to obey an order (worst case) or a counseling statement (best possible case). You could also lose your Corporal status if the command decides to do so. This young Soldier must learn to stand up for himself.  This means he needs to see the 1SG/CDR on open door policy and explain the problem and also explain the comment his leader made. Leaders usually review the LES’s that means at a minimum the 1SG, PSG, Squad leader should know about the issue. Which by extension means there might be more to the story!

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Mark is a Retired Command Sergeant Major with 26 years of military leadership experience. He held 3 military occupational specialties (Field Artillery, Nuclear Weapons Tech, and Ammunition Ordnance). Mark is one of the leading military authors in the fields of leadership, counseling, and training.

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