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Army Counseling Software - Include over 250 Army Counseling Examples

I am an E-5 being paid as an E-6 but I cannot get DFAS to stop paying me at the E-6 rate- What can I do?

Top I really need some help here. On ______ 2011 I was flagged for being overweight (1% over). However, I was already on the by-name promotion list for E-6 and DFAS started paying me at the E-6 rate. I was counseled on the date I should have been promoted and flagged. I immediately reported to my chain of command that I was being paid as an E-6. S-1 and Finance have been trying to solve this for two years but no one knows how to fix this and I really needs some help. Help! HELP!

Army Counseling Software - Include over 250 Army Counseling Examples

I reached out to one of our SME’s to confirm our thoughts on this issue.

 Bottom-line

This was an erroneous promotion.  Happens frequently.  This should be a simple fix.

 Actions to Consider

Our thoughts are that you CONSIDER:

1.  A 4187 should be put together that explains the situation.  You were erroneously promoted to SSG on the date specified.  You should then include a copy of your LES and ERB to show that you are a SGT in the Army Personnel System but being paid as a SSG in the DFAS system.

2. Next you should consider putting  together a step by step memorandum that shows all the actions you took to try and correct the issue. You might even try to get individuals from your previous unit to write statements for you. The purpose of this historical document is to show you took every action you could to rectify the issue. This could be to your benefit regarding the repayment method.

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Mark is a Retired Command Sergeant Major with 26 years of military leadership experience. He held 3 military occupational specialties (Field Artillery, Nuclear Weapons Tech, and Ammunition Ordnance). Mark is one of the leading military authors in the fields of leadership, counseling, and training.

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