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Using corrective training to motivate substandard performers

Corrective training is a fantastic, yet underutilized, tool for growing your subordinates. Simply put, it is a method to correct a performance deficiency.

There are several FMs and Regs that can help you find information regarding corrective training including AR 600-20 and AR 27-10.

What is corrective training?

Using corrective training to correct substandard performance

When your soldiers start missing the mark, corrective training is an excellent way of putting substandard performers back on target.

Extra training, extra military instruction, and spot corrections are all considered corrective training. Corrective training is considered a non-punitive measure. It is not to be confused with extra duty which is a punitive measure (non-judicial punishment under the UCMJ).

Who can conduct corrective training?

Any leader in the chain of command can utilize corrective training. This authority is an inherent power of command. It is used when a Soldier fails to perform to standard or when performance needs to be improved.

Tips to implement corrective training

Doctrine tells us

  • must not be used as a punishment or appear to be punishment
  • must relate directly to the observed deficiency
  • must specifically address the observed deficiency
  • must be discontinued once the deficiency is corrected
  • must not be used in place of UCMJ punishment

Experience shows

  • the leader must provide proper resources to complete the training
  • must be conducted in a safe environment
  • must not be ridiculous in nature

What do do when corrective training fails

If corrective training alone is not sufficient to resolve the problem and eliminate the deficiency, I suggest you consider revocation of privileges. Associate a privilege with the deficiency. Does the Soldier have difficulty showing up to formation in the proper uniform? Recommend that the commander revokes the Soldier’s civilian clothing privileges. Extreme techniques like these can hit the Soldier close to home and make a strong impact if done with tact and in a responsible manner.

posted on 03/24/2017 under Articles
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Mark is a Retired Command Sergeant Major with 26 years of military leadership experience. He held 3 military occupational specialties (Field Artillery, Nuclear Weapons Tech, and Ammunition Ordnance). Mark is one of the leading military authors in the fields of leadership, counseling, and training..

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    Comments

  • aya brea

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    I’m a Pv2 and I’m doing some paperworks in the office, my NCO wrote down a counselling for my buddy and ask me to file it, I just noticed the part “Session Closing” (where in the NCO should ask the subordinate if he agrees/disagree) the “I agree” box was already ticked without being read the counselling form to my buddy. It has been 2 weeks now and still my NCO haven’t read the counselling form to my buddy since my NCO took leave after the incident. My question is, should I file the Counselling form?

    • Mark Gerecht

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      The Soldier is the person that marks the block. No one else. It is inappropriate for a leader to mark the box. I am sure the leader would not want someone making that decision for them on a counseling statement.

  • spc hill

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    Does the corrective action have to have a time limit on when it ends

    • Mark Gerecht

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      Typically a time limit is not placed on corrective training. It should be stopped once the leader believes substandard behavior is corrected. In the original post it states Doctrine Tells us: must be discontinued once the deficiency is corrected

      Hope this helps
      TOP

  • Pfc P.

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    Can my team leader, and squad leader make me do push ups every time I see them regardless of location? I f___ked up but it wasn’t anything huge I just could not complete a task on a certain day and ever since then they have been making me do push ups every time I see them.

    • Mark Gerecht

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      PFC P.
      Physical training can be used to correct substandard performance but not in the manner you are describing. The actions you are describing if factual would be more in line with abuse of subordinates and/or hazing. Both of which are serious in nature. You might find the following post useful:
      What can I do if my leader used corrective training in an abusive or punishing manner?
      Do I have to give a Soldier a reason before making them do corrective training?
      Can a Soldier decline to do push ups for corrective training?
      I believe the above post provide significant information for you to address the issue in a professional and factual manner if you believe you are being mistreated. Usually when you approach a leader in a professional manner with the facts the issue will go away. In some cases this is not what happens. In these cases you need to decide if it is appropriate to take the matter up the chain of command.
      Before taking any action I would encourage you to think through the issue and determine if this is a battle worth fighting. If it is then proceed by being factual, calm, unemotional, and professional. You might even consider putting your comments and thoughts down on a piece of paper or even preparing a formal written complaint to give to the offending leaders. If you find that after you have taken the matter up the chain of command to at least the Company/Battery/Troop Commander without a professional response you have several options which include: Filing an Article 138 complaint against your commander. For more information on an Article 138 see the following post: What is an ARTICLE 138? other options include taking your complaint to the BN CDR/BN CSM, IG and/or JAG.
      Again before you proceed think through the unintended consequences of your actions.

      Hope this helps! Did you find this information useful? We appreciate your feedback!
      TOP
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  • SFC S

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    An important thing to remember is that there are still two reasons Soldiers do the wrong thing. Either they don’t know it’s wrong or they don’t care. The former is easy to fix. More times than not, unfortunately, it is the later. Why don’t they care?

    Are they lashing out? (why?)
    Are they trying to gain attention from you? (are you giving them enough?)
    Are they trying to gain approval from thier peers? (why would thier peers approve?)
    Do they think the rule is dumb? (do they understand the intent?)

    Asking yourself and maybe even them why they are doing something wrong is important when assigning corrective training. If done correctly, you treat the problem not the symptom.

    • Mark Gerecht

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      SFC S. Your point is well taken and spot on.

  • yanni

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    I have been pretty nice to soldiers but I notice they don’t respect me. I also consider the fact that the soldiers are people and I feel that everyone deserves respect. But I have been brought up in a totally different atmosphere my sergeants and ssg were all dicks and I think they made me better and definitely tougher . I just want to do a good job and I don’t want to get in trouble for being to much of a dick

    • Mark Gerecht

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      While I can understand your desire not to be a so called “Dick” you must also understand that regardless of what you do someone will always complain and disagree with your decisions. While individuals may not respect you personally they must respect your rank and position.
      The best advice I can provide is to treat others like you want to be treated, be fair, and honest with your Soldiers. If you follow this thought process you never have to worry about getting in trouble because you are doing the right thing.

      When you do what is right and treat people fairly you will eventually gain their respect. Sometimes this is a long process for new leaders especially if they have just been promoted and stay in the same unit.

      Remember they are not your friends they are your Soldiers. Keep a degree of separation between and your Soldiers being too close with them breeds familiarity and lack of respect.

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