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How do you handle it when a Soldier approaches you and wants to talk? Do you listen? Are you involved with other issues and don’t have time? Do you have conflicting priorities and half way pay attention?

How do you handle it when the Soldier shows up at your door unannounced? Do you tell them to come in or simply tell them to come back another time?

I ask these questions because how you handle this situation can have significant 2nd order consequences. It can tell the Soldier you don’t care, they are not important, etc.

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Mark is a Retired Command Sergeant Major with 26 years of military leadership experience. He held 3 military occupational specialties (Field Artillery, Nuclear Weapons Tech, and Ammunition Ordnance). Mark is one of the leading military authors in the fields of leadership, counseling, and training.

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